CX-CS Intern - User Access Practice

ABB is an international pioneering technology leader that is writing the future of industrial digitalization. More than 10 years ago, our Information System Delivery Center in Krakow was build up. In recent years it successfully merged into the Business Services organization. This allows us to expand our global activities and support even further.

To strengthen our teams, we are looking for Interns with good communication skills and valid student status. Seize this unique opportunity and grow together with the rapidly developing organization.

Responsibilities

  • Monitoring Process compliance
  • Daily Follow up and task review for soliciting their completion
  • Keep UAP documentation updated
  • Keep SharePoint pages updated
  • Input requests in different IS Tools
  • Constant support to employees/ Managers
  • Ensuring the process in place is aligned with requirements
  • Proactively propose process improvements

Requirements

  • Valid student status
  • Availability min. 20 h/week
  • Very good command of the English language (both spoken and written)
  • Customer Care: personal availability
  • Responsibility: not be afraid to perform the task
  • Able to coordinate different activities at the same time (multi-tasking)
  • Able to organize workload properly
  • Collaborative attitude when working in Teams
  • Curiosity: willing to learn new things
  • More than basic knowledge of MS Word and MS Excel
  • Good communication skills (written and verbal)
  • Very good problem-solving capability

What we can offer

  • Possibility of extension of the internship or conversion to Regular Employee 
  • Stable employment in a company with a long history in innovation and technology
  • Collaboration with experienced experts in an international environment
  • Various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities

Benefits:

 Competitive salary

 Modern Office in the City Center

 Flexible working hours

 Entertainment and leisure zones

announcement.apply